Meet Cute Entertainment LLC ("Meet Cute," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit meetcutecon.com, purchase tickets or Event-related experiences, communicate with us, or use any website, form, or online service that links to this Privacy Policy (collectively, the "Website").

This Privacy Policy does not govern the independent privacy practices of third-party ticketing or payment processors, social media platforms, or other third-party websites and services. Those parties process information under their own privacy policies and terms.

Information We Collect

We may collect personal information that you provide directly to us, information we receive from LEAP and other service providers in connection with the Event, and information collected automatically when you use the Website.

• Contact information, such as your name, email address, mailing address, and telephone number.

• Ticketing and Event information, such as ticket type, order number, purchase amount, payment status, credentials, registrations, Artist-specific purchases, VIP experiences, photo opportunities, autograph sessions, preferences, and attendance information.

• Information you submit through forms, sweepstakes, surveys, applications, customer-service requests, accessibility requests, or other communications.

• Technical and usage information, such as IP address, browser and device type, operating system, referring pages, pages viewed, links selected, approximate location, and interactions with our emails, advertisements, or Website.

• Cookie, pixel, analytics, and advertising identifiers, as described below.

Ticket Purchases and Financial Information

Tickets and certain Event-related purchases are processed through LEAP Event Technology (“LEAP”) and its payment-processing partners, or through other authorized third-party ticketing or payment processors. Those providers are responsible for collecting, processing, storing, and safeguarding payment card and other financial information in accordance with their own privacy policies and terms of service.

Meet Cute Entertainment generally does not receive or retain complete payment card numbers or other sensitive financial account information. We may receive limited transaction information necessary to confirm purchases, administer the Event, provide customer support, process refunds where applicable, maintain business records, and communicate with purchasers, including the purchaser’s name, contact information, ticket type, order number, purchase amount, payment status, and other non-sensitive transaction details.

How We Use Information

• Operate, maintain, secure, and improve the Website and Event services.

• Confirm purchases, issue credentials, administer admission, and manage ticketed activities, autograph sessions, photo opportunities, VIP experiences, panels, workshops, and other Event offerings.

• Provide customer service and communicate about orders, schedules, Artist appearances, Event changes, safety matters, and operational information.

• Administer promotions, sweepstakes, surveys, and applications.

• Send marketing communications where permitted by law and honor unsubscribe requests.

• Measure Website traffic, engagement, advertising performance, and audience interests.

• Detect and prevent fraud, abuse, security incidents, prohibited conduct, and violations of our policies.

• Comply with legal obligations, enforce agreements, protect rights and safety, and maintain tax, accounting, and business records.

• Carry out another purpose disclosed when the information is collected or with your consent.

How We Disclose Information

We may disclose personal information to the following categories of recipients:

• LEAP, payment processors, email and communications providers, website hosts, analytics and advertising providers, cloud-storage providers, fraud-prevention providers, security providers, contractors, and other vendors that support the Website or Event.

• Venues, Artists, Artist representatives, exhibitors, vendors, and Event partners when reasonably necessary to administer a purchased activity, fulfill a request, provide an accommodation, or operate the Event.

• Professional advisers, insurers, auditors, accountants, and legal counsel.

• Government authorities, law enforcement, courts, or other parties when required by law or reasonably necessary to protect rights, property, safety, or the integrity of the Event.

• A purchaser, successor, or assignee in connection with a merger, sale, restructuring, financing, or transfer of all or part of our business or assets.

• Other parties with your direction or consent.

We do not disclose complete payment card numbers because Meet Cute does not receive or retain them. We do not knowingly sell personal information for money. Certain analytics or advertising technologies may constitute “selling,” “sharing,” or targeted advertising under some state privacy laws, as described below.

Cookies and Similar Technologies

The Website may use cookies, pixels, tags, local storage, and similar technologies to operate the Website, remember preferences, understand usage, measure communications, prevent fraud, and support analytics or advertising. Some cookies are necessary for the Website to function. Others may be used for analytics, personalization, or advertising.

Where required or made available, you may use our cookie banner or preference tool to accept, reject, or manage non-essential cookies. You may also adjust browser settings to block or delete cookies, although some Website features may not function properly. Browser-based opt-out signals, such as Global Privacy Control, will be honored where required by applicable law and technically supported.

Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link in the message. Even after opting out of marketing, we may send non-promotional communications concerning purchases, credentials, Event changes, safety, customer service, or other transactional matters.

Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including Event administration, customer service, fraud prevention, dispute resolution, legal compliance, and recordkeeping. Retention periods vary based on the nature of the information and applicable requirements.

We use reasonable administrative, technical, and physical safeguards appropriate to the information we maintain. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices and Rights

Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information; to opt out of certain targeted advertising, sale, or sharing; or to appeal a denied request. We may need to verify your identity before processing a request.

To submit a privacy request, contact us at info@meetcutecon.com. Please identify the right you wish to exercise and provide enough information for us to verify and respond to the request. We will not unlawfully discriminate against you for exercising an applicable privacy right.

Requests concerning information collected directly by LEAP, including payment processing and LEAP account information, should also be directed to LEAP through the privacy-rights methods identified in LEAP’s privacy policy.

Children’s Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without verifiable parental consent. If we learn that we have collected such information, we will take reasonable steps to delete it. Parents or guardians who believe a child has provided information may contact us at info@meetcutecon.com.

Third-Party Websites and Services

The Website may link to or integrate with LEAP, payment providers, social media platforms, hotels, venues, Artists, sponsors, exhibitors, or other third parties. We are not responsible for their privacy, security, content, or practices. Review their policies before providing information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on the Website with an updated “Last Updated” date. Material changes may also be communicated by other reasonable means.

Contact Us

Questions or requests concerning this Privacy Policy may be directed to: Meet Cute Entertainment LLC, info@meetcutecon.com.